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Important!
Please Read our Statements and FAQs
- The
industry uses "Line of Sight" or LOS
as a base measurement for range. LOS means absolutely
nothing is in the way, mountain top to mountain
top, perfectly in line with each other in regards
to direction and height. Not a leaf, twig, paper,
wall, or tree in the way.
- PSC Security is X-10 free. We do not use any
X-10 transmitters, receivers, cameras, or any other
components manufactured by X-10.
- We
use only high-grade CCD board cameras in all of
our hidden cameras. Many companies use CMOS
cameras, which do not have the quality or resolution
of a CCD board camera, and do not make the customer
aware of this.
-
We do sell CMOS cameras because they are smaller
than a CCD camera and there is a need for them with
certain applications.
- Whenever
a CMOS camera is used, we advertise as such.
- We
can ship our wireless cameras, surveillance equipment,
and our other products to your office, home, or
even another address. We will still need your exact
billing address to process your credit card and
to confirm the transaction is valid and made by
the cardholder.
-
Make sure to read the order form carefully and include
both the billing and shipping addresses with phone
numbers, if different. We will not process orders
that are incomplete. The billing address is the
address your credit card statement is sent to. We
require this information strictly for internal purposes,
such as processing the credit card and eliminating
fraudulent transactions.
- We
do not send invoices in the mail or in the packages,
but we can fax or email an invoice if you request
one.
We must contact you when you are shipping somewhere
other than your home. Please make sure you include
a phone number where you can be reached during normal
business hours. If we cannot get in touch with you,
your order will be delayed. If we have to call,
we will only ask for you and will not speak to anyone
else.
Thank
you and enjoy your shopping!
General
Information-Frequently Asked Questions
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1. I have other
2.4GHz products in my home, will that be a problem if I purchase
a 2.4GHz wireless hidden camera or transmitter?
It may cause a problem. However, most of our
transmitters are 4 channel selectable. The vast majority of
customers can get at least 3 of these channels to work.
2.
Can I get audio in my hidden camera?
No you cannot. According to United States federal laws,
audio should not be used in a surreptitious manner. One example
of surreptitious interception is audio in a hidden camera.
This includes pinhole board cameras and all covert or hidden
cameras; i.e., a clock radio. Audio in a hidden camera or
board camera is only available to law enforcement agencies.
Title
18, Section 2512.
3.
How
many frequencies are there? Why are some hidden cameras 2.4GHz,
and others 1.2GHz?
We only sell FCC approved 2.4Ghz wireless products. It
is illegal to sell 1.2Ghz wireless products due to FCC regulations.
4.
How many wireless cameras can I have?
There are 4 wireless channels we can use. As a result,
you can have a max of 4 wireless cameras in an area. If you
need more than 4 cameras, some will have to be hard-wired.
5.
What do you mean by hardwired and wireless cameras? What does
plug and play mean?
A hard-wired camera needs to be physically connected to
a TV, VCR, or computer. There is a thin, light-weight cable
that goes from the camera to the viewing or recording device.
The cable is a dual-purpose cable; it carries power and video.
We offer this cable in lengths up to 150 ft., ready to connect.
A
wireless camera does not need an RCA cable connected from
the camera to the TV or VCR. A wireless hidden camera has
a video transmitter, as well as the pinhole camera concealed
inside the object. The object only needs power from a wall
receptacle. A wireless receiver is included with every wireless
camera; the receiver is what is connected to the "video
in" on your TV, VCR, or computer. The receiver also requires
power from a wall receptacle.
6. What is the range
of a wireless camera? How far can I get?
The industry uses "Line of Sight" as a base
measurement for range. LOS means absolutely nothing is in
the way, mountain top to mountain top, perfectly in line with
each other in regard to direction and height.
Standard wireless cameras have a range of approx. 900 feet
LOS (line of sight).
Our high-power 2.4GHz transmitters have a 15- and 30-mile
line of sight range (1000-3000 foot usable indoor range, and
3000-5000 usable indoor range respectively).
What this means is your reception will vary from anywhere
between 100 to 1000 ft.
The vast majority of our customers have no problem going from
one side to the entire other side of their home, on different
floors, etc. Others have no problem going 300 to 500 ft. to
their barn or shed
7.
How long can the cameras record?
The cameras do not record. They only see, or view. The amount
of recording time is dictated by your recording device. A
standard VCR with EP setting can record for up to 10 hours
if a T-200 tape is used. We offer a long-playing VCR that
can record up to 960 hours on one tape (time-lapse VCR), and
also a VCR that will only turn on and record when activity
is present (video motion detection VCR-VMD).
8.
What does resolution and lux mean?
Resolution measures the camera's ability to reproduce
an image. The higher the resolution number, the better the
picture quality. Most TVs only have a resolution of 350 lines.
A Sony Trinitron is up to about 400 lines. Lux is the
measure of light the camera needs to reproduce an image. The
lower the Lux number, the less light the camera requires.
A black & white camera will grasp an image longer than
a color camera.
9.
Is a special recorder or monitor needed?
No. Any recording or viewing device with video input
capabilities can be used, for example, a VCR, TV, camcorder,
or computer.
10.
Why do you also need my billing address?
We cannot process orders without the entire correct billing
address and phone number on your credit card. Because of the
nature of our products, the cost involved, and the amount
of fraud on the internet, we must verify every credit card
transaction. The verification process is automated through
the merchant card processing company and they require the
exact address to where the credit card is billed. This is
for your protection as well as ours. If the billing address
is incorrect, we will have to contact you to find out why.
Special Note: We do not call your home or work and
talk to anyone but you. We don't ask or tell your spouse or
child or nanny anything. We only speak to the cardholder.
11.
Do I have to order online using a credit card?
No, you do not have to order online, but it is the most
recommended. All of our websites have passed very strict security
measures for identity theft and credit card fraud prevention.
You may call in your order, order online using www.Paypal.com,
send a money order, or send payment via a bank wire. If you
choose not to order online at all, then select the "Offline
ordering" option when going to checkout. This will allow
you to generate a printable document to mail in with your
cashiers check or money order.
12.
What do you mean by audio capability?
Many of our receivers and transmitters have audio as well
as video jacks. They do not have microphones built
in, only the audio jack. They are capable of sending and receiving
video as well as audio signals; i.e., a person can plug the
transmitter into the audio and video output jacks of a TV
or VCR and send those signals somewhere else and to another
TV or VCR by utilizing the receiver as described in FAQ #
5.
13.
Will
anyone be able to tell what is in the box when it arrives?
All our packages are sent in plain, boring cardboard boxes.
The shipping label will reflect:
PSC Security, Inc.
26 Carlyle Plaza
Suite #127
Belleville, IL. 62221
There will be nothing on the outside
of the box stating what is inside.
14.
What
will be on my credit card statement?
Your credit card statement reflect www.2besafe.com and phone
number 866-720-0779. That is all that will be on your credit
card statement. There will be nothing about Surveillance-spy-cameras.com,
or covert equipment or anything of the like.
15.
Can
I get my order quicker than UPS ground?
Standard UPS ground takes 4-7 days--this method is free.
You may request Next Day Air, Second Day Air, etc.--we will
add the charges to your credit card. We cannot post this option
on each page for each item. Some items can ship same day and
some items cannot. We do not want someone to think they will
receive their item tomorrow unless they really are. Some products
may take a couple of days to assemble. Many of our products
will ship the same day or next day, depending on what time
you order. So call us and ask us. We will then tell you how
soon to expect your order.
Line
of Sight (LOS) means outdoors in clear, perfect conditions
(no walls, trees, or any obstructions). This rarely happens
in real life but this is how most receivers and transmitters
are rated.
All
our receivers plug and play directly into your TV or VCR
input jacks.
Whatever
your needs are, we most likely have what you are looking for.
We offer everything mentioned above. If you can't find it
on our site, call us. 1-866-720-0779
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Notice:
It is against State and Federal laws to sell any covert
type hidden camera containing a microphone to the general
public. Hidden Cameras with built-in audio are only
for law enforcement personnel and individual with special
licensing.
It is your responsibility to check local, municipal,
and provincial laws before ordering or using any of
the products in this site. PSC Security Inc. will
not be liable for any direct, indirect, or consequential
damages, loss of time or profits, or any other losses
incurred by the buyer in connection with the purchase,
installation, or operation or failure of any products
supplied by this site.
CAUTION:All
Audio and Video products for sale on this site should
be used in a lawful manner. You should follow all local,
state, and federal laws.
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